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Smart Lock FAQ

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Yes. Customisation scope and MOQ depend on the option selected. OEM can cover the logo on the lock body and keypad, your packaging, and app branding where the platform allows it. ODM projects are reviewed separately against the required functions, software and certification scope.

OEM MOQ is higher than for standard models. Tooling or artwork approval also adds lead time, so OEM/ODM is planned as a separate project rather than a variant of a stock order. Please send your target model, logo artwork, packaging requirements and estimated quantity so we can confirm feasibility, MOQ and lead time.

We support multiple app ecosystems, including Tuya, TTLock and our in-house platform. Please confirm the exact platform for the specific model

Supported methods vary by model rather than by range: fingerprint, PIN code, RFID card, mobile app, and a mechanical key override. The BSI5, BSI6 and BSI7 and the T series differ in which of these they carry, so confirm against the exact model you are specifying rather than against the range as a whole.